Service
Our Services
At XPENG, we prioritise the quality and durability of our products. Each car undergoes rigorous testing before leaving the production line to ensure it meets the challenges of modern electric mobility. This commitment enables us to offer one of the most comprehensive warranty packages in the market.
To keep your warranty coverage seamless, your vehicle should be serviced every 12 months or 20,000 km (whichever comes first). As part of the first service interval, an initial check is required at 5,000 km or 3 months (whichever comes first) after delivery, ensuring your vehicle continues to perform at its best from the very beginning.
Warranty You Can Count On
At XPENG, we prioritise the quality and durability of our products. Each car undergoes rigorous testing before leaving the production line to ensure it meets the challenges of modern electric mobility. This commitment enables us to offer one of the most comprehensive warranty packages in the market.
To keep your warranty coverage seamless, your vehicle should be serviced every 12 months or 20,000 km (whichever comes first). As part of the first service interval, an initial check is required at 5,000 km or 3 months (whichever comes first) after delivery, ensuring your vehicle continues to perform at its best from the very beginning.
Spare Parts and Accessories
We ensure a fast and reliable supply of genuine XPENG spare parts and accessories through our China central warehouse, with consistent parts availability across our network. Fully compatible by design, these components uphold the highest standards of performance, comfort, and safety.
To further strengthen our aftersales support, we have established a local warehouse in Indonesia. This enables faster parts distribution, reduced lead times, and enhanced service efficiency, ensuring our dealers and customers receive timely and dependable support.
XPENG Warranty Package
8 years/160,000km vehicle warranty
8 years/160,000km high-voltage battery warranty, BMS unit and electric motor
5 years/100,000km free service
Remote diagnostics
We provide a remote diagnostics service as standard for all XPENG models, helping our specialists to assess the root cause and data behind a fault quickly. Depending on the issue, we can even solve the problem remotely, which saves you the hassle of getting your car to a repair shop.
Warranty Maintenance Requirements
Xpeng Showroom
Step into the XPENG Experience Showroom and explore our electric vehicles up close, where innovation meets design.
Xpeng Service Center
Keep your XPENG running at its best with expert maintenance and dedicated support at our Service Centre.